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People focussed recruiting | iDA Australia

iDA Australia's goal is to stimulate and enhance the excitement about the future of the fashion industry as well as increase business value in the Australian retail industry.

by The AFC

26 October 2021

Fashion is in a constant state of flux, which can create many challenges for growing retail brands. iDA Australia aims to offer genuine solutions for businesses by providing people-focused services from recruitment, temp staff hire and cross border recruitment as well as pop-up store operations. iDA is a top tier solution provider specialising in the ever-changing retail industry across Asia Pacific countries.

iDA has been growing by recruiting and supporting exceptional professionals since 1999. They now have over 10,000 employees and 1,000+ clients in Fashion and Beauty.

Internationally supporting Human Resources for fashion brands, iDA Australia expanded to APAC in 2018, including Australia, Singapore, Taiwan and Vietnam.

‘WORKING DREAM’ is their commitment to ensure that they are here for people to pursue their dreams and the power that brings joy to people. iDA Australia's goal is to stimulate and enhance the excitement about the future of the fashion industry as well as increase business value in the Australian retail industry.

We spoke to the team at iDA Australia about how they are assisting retail businesses to navigate the re-opening of retail in Australia and how businesses should be approaching their recruitment strategy coming into the Christmas retail season.

How is iDA Australia working to support retail businesses through the impacts of Covid-19?

Due to the difficulty in finding sales assistants with border closures and restrictions, iDA Australia has developed a flat-rate recruitment service to support retail businesses. The flat-rate recruitment service provides HR services inclusive of job posting, screening, interviewing to checking candidates’ legal resident status. This allows management staff to concentrate on customer experiences and retail operations with the new rules and regulations in place.

Working within the industries move towards more digital avenues, they have also reconstructed their online training and education courses that provide staff online modules which are accessible 24/7, with options for lecturer led training sessions where on completion the candidate will receive a course certificate.

Once lockdowns and restrictions have eased, how should retail businesses be tackling the recruitment of staff for the coming shopping season?

There will be challenges to meet appropriate staffing numbers towards the holiday season with the usual hiring process unable to be rolled out due to restrictions in place. iDA recommends that businesses deliver clear messaging around prospective candidates to ensure applicants match the requirements needed for the job.

With increasing demand and competition of hiring great sales assistants, starting the hiring process early and looking for candidates that can contribute to long-term business success will be key to re-developing your businesses face to face retail.

iDA Australia provides their ‘Temp to Hire’ service where businesses can try out new candidates for three to six months before locking in an employment contract. This option takes out the stress and preparation required by employers when hiring new staff whilst also allowing both parties to determine whether the placement is the right fit. iDA will support both sides during the temp period and support areas of concern to ensure both employer and employee are satisfied.

AFC Member Offer

- One complementary recruitment offer for the first inquiry through the iDA service web page.

- For all the other inquiries, a 10% discount for the first recruitment until the end of 2021.


AFC members can access these offers by logging into the Member Portal and navigating to the
Member Perks page.

Connect with iDA Australia



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